Everything about your privacy
Data protection regulations of Elfenfunke
1 The security of user data comes first
2 Type and Purpose of Data Collected
2.1 Data that is automatically collected when visiting the website of Elfenfunke, statistical visitor data is automatically collected about which parts of the web offer are visited by the customer. Each time a website is called up, the web server automatically saves a so-called server log file, which contains e.g. the name of the requested file, the IP address of the customer, date and time of the call, browser used, operating system, amount of data transferred and the requesting provider (access data) and documents the call. In this context, it is sometimes necessary to use so-called cookies (see section 4 below). This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our services.
2.2 Data, in case of interaction with Elfenfunke, for contract processing, contacting and opening a customer account Elfenfunke does not automatically collect personal data of customers, such as name, address, telephone number or e-mail address. On the other hand, personal data of customers are collected if a customer provides them voluntarily in the context of an order or when contacting Elfenfunke (e.g. via contact form or e-mail). Mandatory fields are marked as such, because in these cases Elfenfunke needs the data compellingly for the contract winding up, and/or for the treatment of the establishment of contact and without their indication the order and/or the establishment of contact cannot be dispatched. Which data is collected can be seen in the respective input forms. If a customer decides to open a customer account, Elfenfunke uses the personal data for the purpose of opening the customer account. The mandatory information requested during registration must be provided in full, otherwise Elfenfunke may reject the registration. Elfenfunke uses the collected personal data only for the purpose of using the online store or the respective offer or service for which the customer has registered. In addition, Elfenfunke may use the customer's e-mail address to inform the customer about important changes, for example in the scope of the offer, or in case of technically necessary changes. After complete execution of the contract or after deletion of the customer account, the customer's data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless the customer has expressly consented to further use of the data or Elfenfunke reserves the right to use data beyond this, which is permitted by law. The deletion of the customer account is possible at any time and can be done either by sending a message to the contact details given below (cf. section 9 below) or by using a function provided for this purpose in the customer account.
3 Legal basis for the collection and processing of personal data
The legal basis for the collection and processing of the customer's personal data depends in each individual case on the purpose of the data processing. In particular, the following are possible the protection of Elfenfunke's legitimate interests, provided that the Customer's interests or fundamental rights or freedoms are not unreasonably affected; the conclusion or performance of a contract; or consent of the Customer at the time of the collection of the Personal Data. The Customer may revoke its consent at any time. For this purpose, the Customer may send a message to this effect to the contact details described below. The legality of the data processing already carried out remains unaffected by the revocation.
4.2 Use of Data
4.3 Social-Media Content
Elfenfunke may use social media plugins from social networks, such as from Facebook, Instagram, Pinterest, TikTok or Twitter on the website. When the customer calls up a website that contains such a plugin, the web browser establishes a direct connection to the servers of the respective social network. The content of the plugin is transmitted directly to the web browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that the customer's web browser has called up the corresponding Elfenfunke website, even if the customer does not have a profile with the corresponding social network or is not currently logged in. This information (including the IP address) is transmitted by the customer's web browser directly to a server of the respective provider (possibly to the USA) and stored there. If the customer is logged in to one of the services, the providers of the social network can directly assign the visit to the Elfenfunke website to the profile in the respective social network. If the customer interacts with the plugins, for example by clicking the "Like" or the "Share" button, the corresponding information is also transmitted directly to a server of the providers and stored there. The information is also published on the social network and displayed there to the customer's contacts. These social network platforms have their own data protection regulations over which Elfenfunke has no influence. The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages as well as a contact option and the relevant rights of the customers and setting options for the protection of privacy can be found in data protection notices of the providers: https://www.facebook.com/policy.php https://twitter.com/de/privacy https://help.instagram.com/155833707900388
If the customer does not want any of these plugins to be loaded, it is recommended to log out of the corresponding social networks. Furthermore, various web browsers can be set or supplemented with add-ons (e.g. Facebook blocker) so that the social media plugins are not loaded.
If the Customer would like to receive a newsletter offered by Elfenfunke, Elfenfunke requires an e-mail address of the Customer and other information that allows the verification that the Customer is the owner of the specified e-mail address and agrees to receive the newsletter (so-called "double-opt-in" procedure). If the customer wishes to subscribe to a newsletter as a registered customer, he can give his consent to this at the time of registration or later via the registration function in the customer account. Elfenfunke uses the service Kartra for this purpose. With the newsletter, the customer regularly receives recommendations and offers that might interest him. For this purpose, Elfenfunke collects and processes personal data concerning the customer's usage behavior on the website, orders placed with Elfenfunke, and how the customer uses the newsletter (e.g. whether the newsletter is opened or which web URL links are clicked on). Elfenfunke may evaluate this data for statistical purposes in order to better tailor the content of the newsletter to the customer's interests. The processing of the personal data entered in the newsletter registration form is based on the customer's consent, which the customer can revoke at any time for the future. The revocation takes place either via the "unsubscribe" link in the newsletter, written notification by the customer to Elfenfunke at the address listed below or the unsubscribe in the customer account. Elfenfunke uses the collected personal data for the content design and the dispatch of the newsletter. It is not passed on to third parties for own (advertising) purposes. Elfenfunke stores the personal data deposited by the Customer for the purpose of the newsletter subscription until the customer unsubscribes from the newsletter.
5.2 Course platform
Elfenfunke uses the platform Kartra to offer online courses: Genesis Digital LLC
4730 S. Fort Apache Rd. Suite 300, Las Vegas, NV 89147-7947, +1 (858) 869-9533
Further information about the use of user data can be found here: https://home.kartra.com/privacypolicy
5.3 Sales-Pages and Funnels
Elfenfunke may use external sales pages and funnel systems to offer its products, e.g. with Leadpages or Kartra. Further information about the use of user data can be found here: https://home.kartra.com/privacypolicy and https://www.leadpages.com/privacy .
5.3. 6 Disclosure of your data
Elfenfunke will not disclose the personal data of customers to third parties. The exception to this is if the customer has agreed to the disclosure of the data to companies that are not affiliated with Elfenfunke or if Elfenfunke is obliged to do so by law, by the authorities or by a court of law. Furthermore, if service providers that support Elfenfunke in data processing, website administration or in any other way, as well as in the provision of the products and services requested by the customer, are involved (e.g. parcel or newsletter delivery service providers). These third parties are obliged to maintain the same level of security and data protection as Elfenfunke.
7 Data security
The transmission of data via the internet is unfortunately not absolutely secure. Elfenfunke cooperates with service providers and internet providers who take appropriate technical and organizational security precautions to protect the personal data of the customers. However, Elfenfunke cannot guarantee the security of the data transmitted by the customer. Any data transmission is therefore at the customer's own risk.
8 Your information and revocation rights
Of course, every customer is free to inform Elfenfunke at any time - for example in an e-mail - that the personal data should not be used for contacting in the future. Participation in the special services of the Elfenfunke website, such as the newsletter service, can also be revoked at any time. In addition, it is possible to obtain information on the processing of the data or to request a copy of the personal data collected via the Elfenfunke website.
10 Final Provisions
Should individual provisions or parts of these data protection provisions prove to be void or ineffective, this shall not affect the validity of the remaining data protection provisions. The place of jurisdiction and the applicable law is Horw, Switzerland.